[Resolved] Monte Carlo Fashions — jacket not fitting well despite ordering correct size

Abhay Barnwal

Address:

Doctor Hostel 2, Room 108, Before Nasa Mukti Kendra, Opposite Nmch, Agamkuan, Patna, Bihar, 800007

Bought jacket from official site on 3 feb 2020 order no. [protected]-55-15. It is not fitting well despite ordering correct size, sleeves of jacket are smaller than required. I need a size bigger than this. Kindly arrange for return at the earliest. Tried calling customer care no. Mentioned on website but call never received at the other end. Very disappointed with your service. Complaint mailed to official email id 2 days back but still didn't got any response.

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Mar 12, 2020

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

Monte Carlo Fashions Customer Care's response Dear Concern team,

We have already initiated the reveres pickup against customer order no. [protected] and reverse pickup will be done within the next 2 to 3 business days. We have same informed to the customer. The screenshot is also attached to the same.