[Resolved] Monte Carlo Fashions — newly bought sweater got spoiled due to bubbles on it.
N
Nikhilendra Singh
from Lucknow, Uttar Pradesh
I have bought a new sweater a few days ago and now it has got a lot of bubbles on it... The look of the sweater is completely spoiled and it feels irritating too... I went to return such type of bad quality product at the shop from where i bought it, but the shopkeeper refused to take it back and said that it is none of his business and he can't do anything about it. He said that if we want to return it back we must contact the company and the shop. You are requested to either refund the money or exchange this sweater with a new and better one. I cannot keep such a defective piece with me. I can't leave the matter either as it was not cheap but a little bit expensive. Something action needs to be taken by the company.
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Mar 1, 2018
Complaint marked as Resolved
Monte Carlo Fashions customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Monte Carlo Fashions Customer Care's response Dear Customer
Greetings for the day.
We would like to inform you that peeling is a natural property of wool and there is no guarantee of peeling/bubbles on our products.
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