[Resolved] Monte Carlo Fashions — sir I want to return some products

Saurva Shandilya

Address:

Village Babra Bakirpur pataudi road near Adani logistic park ICD Patli Gurgaon Haryana 122503, Jalandhar, Punjab, 800006

Sir/maim
I m saurva tripathi, recently i bought some products from your online shopping site
Some are good but some are not as good as expected so i want to return some items
Many times i call on your no. Bt didn't respond by anyone.
Please help me.
[protected] [protected]
[protected]@gmail.com
Please help me
Sir.
It's too expensive and site are shown that return policy and refund but there is no options to get back or return

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Apr 17, 2020

Complaint marked as Resolved

Monte Carlo Fashions customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Monte Carlo Fashions Customer Care's response Dear Team,
Below is the status of the complaint

The customer has approached us through email on 13th March 2020 for the return of order no.10020306. As per the policy, the customer can return his products by informing through phone call or email. A call was made to him on 14th March 2020 enquiring the products to be returned. But the customer replied that he will specify the products to be returned over email. Due to a non-working day (Sunday), the return request was noted on 16th March 2020. The pickup will be completed within the next 2-3 days and the same has been informed to the customer.