Morestore — a copy of bill for purchase on 10 april 2016

Address:

Indore, Madhya Pradesh, 452010

I, vinod kumar mishra, ([protected]) had purchased a tv set intex splash 102 cm on 10 april 2016 for rs 23999/- and at same visit i purchased some item costing rs. 156/-. (The detail of rs. 156 is shown in your record but rs 23999 is not on the screen.)
Since i had put the complaint against intex tv at consumer helpline i need to present a bill of purchase with product details.
I had given a request to more megastore, indore. On 12th dec '17 to provide the copy of bill and submitted a printout of my credit card statement where both the above mentioned payments to more megastore are printed. I received and assurance of the executives for the bill after five days. I approached on 19th but and received reassurance of bill after two days. Then on 21st dec 2017 i reached more, indore to receive the bill but again the same response.
Now please convey me that how long will you take to provide me the said biill of rs 23999/ intex tv splash.
Kindly respond. My more membership card is [protected].

Whether it is intentionally erased from your record?