Morestore — Complaint on excess amount deducted

Address:	600095
Website:	More retail store

To whomsoever it may concern,

I have made a purchase at a more store located in perungudi, Chennai, 600096, on 17 June where the total bill value was inr 916.42. I have given my Andhra bank card which was swiped twice. Both the times it was declined. Hence I have given my wife's card from icici bank for the purchase. Though the POS machine shown an error, later the receipt came. I thought the transaction that was debited twice will be refunded however till date the same is not received.
Hence as advised by your store manager writing this email to you. Request you to credit my amount of InR 1832.84 on priority
Enclosed are the screenshot of SMS received from Andhra bank (2debits), ICICI (1debit) and the invoice copy
Please note that i will escalate this matter appropriately on non receipt of refund in the next 2days.