Morestore — double time amount deduction

I am chandrasekhar, visited your store on[protected] at sahar state, near sbi, mansoorabad, hyderabad cm. No. 3172-[protected]; staff: upendar, ; trans: 237928; pos no. J4804
Bar code no. T[protected].
Bill amount. Rs.729.
Card used for payment uco, rupay card. I asked the same with your personnel, he said it will be credited within 24 hours. His way of answering also reluctant and rude. He shouted like anything saying that it happens to everybody, you are not a new one to experience.
I waited for one day i. E upto monday. I made a call on tuesday to pursue the issue. One lady answered the call and said, it may take 2-3 days or 10-30days to credit the amount. You may contact the bank it is not our issue. I called again afternoon she is telling that it takes time. You come to our store, let me check it whether it happened or not. Previously she said, "just your message in mobile is enough".
People are playing with me. Nobody is giving proper response. When do get money back.
I have been visiting more store since 2008. This is the first time happened to me with this store.
Resolve the issue as early as possible.
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Hi, I bought Night pyjamas on 5th May 2018 at Marathahalli More Mega stores, Bangalore for Rs.249. It's so cheap quality and having a patch on one leg, when I went to exchange that, staff was saying it cannot be exchanged as I bought it in some offer. It's really bad to have such a bad quality products in More.

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