Morestore — Hero cycle

Address:

452001

I had purchased a hero cycle from your Indore store in C21 mall on 19th march 2017. The chain is getting slipped very often. One day on the middle of the road it slipped and luckily no vehicle was behind else it could be fatal. The manager says that we sell products but don't give after sales or repair ..Is it mentioned anywhere in your memorandum or article. Being a big corporate in the service industry this does not suit you. Resolution expected ASAP. The manager further said that for me all forums are open except the store itself. What a pity..Please don't sell those products after which you simply shrug the responsibility of after sales. A customer.