Morevisas Immigration Services — Canada pr visa cancelled but payment not refunded

Address:

560068

It is very very bad experience with these guys. I applied for Canada PR last year.

As per the Govt notice, i couldn't get the transcripts for my degree BTech which has been obtained through distance education.

As everyone knows that, without Transcript PR can't be processed. If some one could have explained this status before my application, i could have stopped my application at the beginning. Because i paid the amount of approx. 60K already.

Then I stopped my process and canceled the application because of this reason.

Later the team called me and explained the cancellation process and refund process as well.

Then I agreed to cancel the application and acknowledged for refund process.

Now it is almost 4 months+ over but no one responds to my call/E-mail. Applied through Bangalore branch but heard the team saying that my contact fellows are located in Hyderabad.

Actual timeline for refund process is 60-90 days as per their feedback. But it is more than 4+ months over but still no response.
Hence I'm planning to take action legally. Friends, please comment/suggest.

It is purely not my mistake or my problem. Very bad experience. More visa can't say my login ID is missing. I can share all the details immediately at any time.