Morevisas Immigration Services — Refund related and cancellation related

My name is subhanshu jindal ... i was enrolled with the visa program from ur company morevisas and my sales officer name was simran .. Since the month of sep 2019 i raised a case for the refund in the month of dec i had back and forth words with your team this that i will receive funds in 45-50 days this that !! Really surprised how company like urs makes such false promises and now no one is even picking up the calls and my mails are also not being answered... Is this the way u people deal ur leagal team told that money will be refunded within 45-50 days but now its been more than 5 months and still i havent got a single penny .. I was enrolled in the year 2018 nov and still sep 2019 i am raising complaints but still no resolution

Sir my mom was in the hospital and i raised case in emergency for her for the cancellation.. your team wven i had word with your senior member name pooja who was in us .. she also assured me that ya my money will be refunded but still nothing !! I paid 90 thousand to your company but nothing nothing !!