Morning Star Travels — change of bus in middle of journey

Address:

Bangalore, Karnataka

Hi team. I'm highly disappointed with the services provided by this morning star travels. There was some maintenance issue in the bus. They told gear rod broke. There was a crack already before and due to their negligence in it, now in the middle of journey, it completely broke.

I am on the way to bangalore from chennai. I paid nearly 1500/- for smooth and safe journey in this travels, ac sleeper seat: b1.

As i was single, they woke me up midnight, said that there was seat in another bus and sent me to a different bus. There, no bearth to sleep. Instead they have a shown me some place beside driver to sit with my luggage and travel for 3 hours, sitting. This is completely against my will. By saying lies, they shifted me to a different bus.

I requested for a seat to sleep and they said they didn't have any. Now, where did my money go? Did i paid that 1500 to sit beside driver and journey for half of the distance.

I demand justice.

No sleep, no proper response to my question and was told lies and shifted me the bus.

I demand return of my money.

This is not at all customer responsibility. You made me suffer physically with back pain and no sleep for most of the journey. Atleast with all due respect, return the amount that i paid for ac sleeper.

Journey date: june 17, 2018 11.55 pm
From: tirupati
To: bengaluru silk board.
Seat: b1
Name: v m p bharath