Morphy Richards — iron box repair/replacement

Address:

Hyderabad, Andhra Pradesh, 500044

My morphy richards iron box started developing problems in the month of aug 2018. I registered a complaint to get it serviced post which the item was picked from home. I received the iron box in a damaged condition with the buttons to change settings malfunctioning. I registered another complaint post which water started dripping from the iron box. After 2 months of struggle i was offered to get the iron box replaced. I submitted the iron box with replacement tag and warranty card on 22 oct2018. I have been calling the service centre since then with no positive response from their end.4 months to solve a problem with iron box is a shame on brand like morphy richards. I have lost complete faith in your service centre and your brand eventually.