Morphy Richards — no warranty on non-stick coating

Website:

www.morphyrichardsindia.com

Hi,

I have purchased a Toaster & grill of Morphy Richards from Flipkart and after one year o[censored]sage the non-stick coating came out, after complaining on customer care, I got a all from Supriya Sales and Executive said we don'y cover non-stick Coating in Warranty and you need to buy new plates for 880 rs.

Morphy Richards after sale service is pathetic and they are charging high amount for spare parts even though product is under warranty.

First of all this issue should be covered under warranty and keeping prices for spare high is contributing to e-waste since customer will be forced to buy new product and discard old even though it can be repaired