[Resolved]  Mother Dairy — Fungus infected butter sold and when complained the shopkeeper was rude and aggressive

Address:Dwarka sector 16 b , beside Axis bank

From the mother dairy shop in Dwarka sector 16B SSB Sfa quarter just beside the axis bank I purchased some stuffs along with a slab of butter which was not expired but when I came home and checked it, it had blue grey fungal growth in the whole middle part . From my point even the packing must have been changed. I was furious because it could have been in one of the child's hand not knowing that it would certainly cause food poisoning. I immediately went to complain about it but the shopkeeper was extremely rude and said that it was nothing and took the fungal part with the knife. Not only is he usually very rude to customers and not hearing the complain rather he turned to us saying that we were furious for nothing. A sorry and "I'll replace it " Would have been okay but he is over the boundary. Please look into this matter because that guy is a total rascal.
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Aug 12, 2021
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2020
Mother Dairy Customer Care's response
Hi,

We regret the inconvenience caused to you.

We request you to kindly help us with your contact details & booth number at consumer.[protected]@motherdairy.com. Our team will soon reach out to you and will resolve the concern.

Mother Dairy Team
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