[Resolved]  Mother Dairy — Sour curd pouch

Address:Ghaziabad, Uttar Pradesh, 201002

Hi
I have purchased 1kg curd pouch from mother dairy booth no. 856 on dated 07.06.2017 at 7:30 pm and stored it in my refrigerator immediate with in 5 min. Next day morning i found, it was too much sour. I made a complaint 445156 dated 08.06.2017 & your area manager visited that on 09.06.2017. He also found too much sour. He advised me to deposit same at booth no.856 & assured me you will get replacement if any issue before your purchase. I did same but today he is denying the replacement saying your fault.

Same happen gain on date 10.06.2017, immediate i made & complaint 447411 & deposit it at booth no. 856.

Please help as there is no response.
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Jun 18, 2017
Complaint marked as Resolved 
No response from company side & issue is not yet resolved.
Mother Dairy customer support has been notified about the posted complaint.
Jun 18, 2017
Updated by vipinprabhat
Not resolved till now.
Complaint comments 

Comments

A card is been issued on my no.and it was activated.but it was not given to me as another card is been issued .The machine which detects the card is broken.
I want the card which was activated but not given to be destroyed of.

Actually the automatic machine which detects the card is broken.please replace the machine as soon as possible.
Mother Dairy Customer Care's response, Jun 21, 2017
Verified Support
Dear Pulkit,

Request you to please elaborate your query for us to help you.

Regards,
Mother Dairy Team.

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