[Resolved]  Mother Dairy Noida Sector - 50 — Selling Expired products ( Product which cross there expiry date), Rude behavior by Mother Dairy vendor, always misbehave with customers.

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Team, It looks mother dairy hardly takes care of customer care campaign. I purchased a mother dairy sprouts from Noida Sector 50 booth, when I opened the packet at home it was smelling badly and ''already cross the expiry date''. I went to the mother dairy booth, he saw the sprouts, agreed that it was not in a condition to eat. I ask them to return it, he simply deny that, Instead of accepting his mistake he start shouting on me in front of all the customer, I really dont understand why they get so irritated by the daily customers, if customers are the main problem than they should close there shop, release the booth & gov should alot this to some one else who is mentally capable to handle customers. This is not the case with residents, any one who has purchased any product from him has faced this type of behavior. I am one of the resident of this society & he treats us like we are bagging for mother dairy product & not giving money. May I request mother dairy to take strict action against these employees or ask the booth owner to change them. if this will happen again we will call to police/RWA (To remove the booth) then only he will understand how to behave with customers. Awaiting your reply... Neha Gautam
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Oct 28, 2015
Complaint marked as Resolved 
Hi Team, Yes I had received a call from one person and he confirmed me that he is from '' Consumer Complaints'' team and he is at Mother Dairy Branch @ Noida Sec 50, Then he transferred my call to that person who was misbehaving with me, that person feels sorry about his misbehavior and said in future he will not repeat such kind of behavior with anyone. I'm satisfied with the solution. Thanks!!!
Jun 08, 2015
Updated by Neha Gautam Noida
Team, I have not received any update on my complaint.
Complaint comments 

Comments

Dear Ms Neha Gautam,

We regret the inconvenience caused. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Mother Dairy Team.
Team, Pls contact me on [protected].
Team, I'm happy with the situation. Thanks for taking necessary action against mother dairy.

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