[Resolved]  Mother Dairy — Unparliamentary behavior of person employed at booth no 645

Address:110063
Website:www.motherdairy.com

The person dispensing milk at booth no. 645 talked to me and my fiancee in an unparliamentary language and even hurled milk packet at me, he was not polite, he replied to me in a very rude manner and in my opinion he is suffering from mental illness. I made a complaint on your toll free number few days back but to no avail, rather the area incharge by the name of Mr. Vikas Dwivedi failed to address this issue despite my repeated requests and phone calls made to him. The area incharge even shouted at me and told me in a very condescending manner that he wont to be able to help me. I therefore request to the higher authorities throUgh this portal to address my grievance for which i shall feel obliged.
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May 25, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
Mother Dairy Customer Care's response
Dear Consumer,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
Complaint comments 

Comments

I purchased 200ml milk today on 28 april 2017 and i got milk of 29 april 2017.
how it is possible?? it means company is doing wrong with customers.

Mother Dairy Customer Care's response, May 2, 2017
Verified Support
Dear Vipul,

“We at Mother Dairy print Use by Date on Poly pack milk as per FSSAI guidelines. It is also mentioned on back side of the packet that for Use by date and code: [see stamp]. ”

Regards,
Mother Dairy Team.
Please note that Booth no. 665 located in A Block of Vikas Puri, ND - 18 is not ordering enough quantity of Toned and Double Toned Milk because 40 litres of Milk was destroyed due to heat 4 days back. This is causing hardship and inconvenience to local residents like me. Please look into the matter at the earliest.

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