Motilal Oswal — intraday trading without consent

Address:New Delhi, Delhi, 110002
Website:motilaloswal.com

M/s Motilal Oswal, so called a big name in financial services is a big fraud .
I have opened a account for trading with them in 2018, and has found that the recommendations are so poor, that the losses were piling up and had shared the data that throught one year the fund value never crossed investment value.
When tried to talk to their officer - Khushal Rawal - They have changed the advisor .

New advisor is so pathetic, that he started doing the trading without consent .
Now i made a complaint to their customer service, they have provided half the info - out of two trade one trade sound clip only provided against the mail sent on 7.3.2019
Dear Motilal Oswal team,
Enclosed is the Heavy loss statement on account of poorest services and tips given by Motilal team .
From Jul18 till 3rd Dec 18, I have lost 5.76 lac on account of intraday trading and future .

Hence i need to get the sound clip hearing to be done in your delhi office - if you are unable to send to me personally to my Email.

Following dates are important
26th july 18 - Loss of 2, 28, 890/-
30 Aug 18 -Loss of 71668/-
25 oct 18 -Loss of 80482/-
27 sep 18 -Loss of 1, 95, 117/-
Total loss - 576158/-

Additionally, i need the sound clips for Nov 18 and till 3rd dec 18 to know why so much of trading has been done without consent leading to the losses .
If you hear the tape, you will know that the day there was a loss, the relationship manager has never informed ...
Apart from there is a Net loss of 1.76 lac in equity, which i donot know if you can share the sound clips .??
I also need to have the escalation matrix of your top management - CEO to make him aware of the losses your team is making for me and the way your RM handles the business ??? and how your seniors are supervising further .

Acct -H41541

--
With Best Regards
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Updated by bhatmule
And from last 3 months of continuous phone, they are unable to resolve the issue .
The Advisor sent personal messages informing he would take loan and clear the loss, but I never accepterd the same .
I have also shared the call log details of the advisor, but Motilal is not able to accept any supporting document and are adamant by saying Nothing can be done .
Please advise what can be the way out ???
Complaint comments 

Comments

Dear Sir, we understand that our team has contacted you & explained the details.
Such answers doesnot resolve issue, it only closes point at your end probably - to show problem is attended .
I have written very carefully the mail .
The issue with Motilal Oswal is, NO one is reading the mail and trying to reply the mail - just to close the issue .
Please answer my 2 questions .
Thanks
Prashant

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Delhi
    Delhi
    India
    File a Complaint