Moto TPSL — deducted amount of rs 8177 inr by asking otp for credit card verification

Address:Bhagalpur, Bihar, 812002

My visa credit card delivered by axis bank was not working properly that's why i called the toll free no of axis bank. Few minutes later i received a call from [protected]. The lady told she was from axis bank and will sort out the problem of credit card. Then she properly read my card no and validity period and asked me about the otp. Thereafter a message came to my mobile that rs.8177 has been spent from my credit card to moto tspl. I think without accomplice of axis bank how can somebody call back few moments later about my credit card problem.
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Jan 16, 2018
Updated by Mithu Jee
My Visa credit card delivered by Axis Bank was not working properly that's why I called the Toll free no of Axis bank.Few minutes later I received a call from [protected] .the lady told she was from axis bank and will sort out the problem of credit card .then she properly read my card no and validity period and asked me about the OTP .thereafter a message came to my mobile that Rs.8177 has been spent from my credit card to MOTO TSPL. I think without accomplice of Axis bank how can somebody call back few moments later about my credit card problem
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Without my knowledge a transaction of Rs.4000 had happened.I came to know on getting my statement.How can they steal customers data and how come the payment is happened without otp. i do not on what basis they cheat the the individual. the concerned authority must look into this action and book the concerned culprits
K.P. DIVAKARAN's reply, Jun 28, 2018
Without my knowledge a transaction of Rs.4000 had happened.I came to know on getting my statement.How can they steal customers data and how come the payment is happened without otp. i do not on what basis they cheat the the individual. the concerned authority must look into this action and book the concerned culprits

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    Contact Information

    Bhagalpur
    Bihar
    India
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