[Resolved]  Heromotocorp Ltd — Dead battery

Address:West Delhi, Delhi

First of all let me take this opportunity to congratulate Mr. Munjal
CEO M/S HEROMOTO CORP. for solving the daily commuting needs of the
customers like me. Earlier I used to spend nearly Rs 80/- daily
towards petrol expences, now its reduced to Rs 40/-. Want to know the
reason it is as follows:
1. I have purchased CBZ(xtreme) on 29th of oct this year, within 4
days my bike battery is not responding at all on inspection it was
found that its not working properly and it is just like dead. When i
took it to the delarship M/S K.S AUTOMOBILES RANGPURI DELHI-37 the
manager Mr Rajesh Mobil no. [protected] he told me to take it to their
workshop adjacent to showroom. The workshop guy namely Mr. Jitender
told me to get it to Showroom as its their problem for complete 1 week
I was tossed between them only with no result whatsoever.
2. I was adviced to get in touch with Exide Ind. Ltd which I did and
came to that the bike sold to me had remained in idle condition for 7
months and due to which it has failed permanently and hence can't be
considered manufacturing defect in any case. I have proof with me as
they handed over inspection sheet with remarks.
3. The bike since then is positioned at my place ad I am using public
transport since then. I have to beg my colleages evertime I have to
move out. Thanks for your tremendous help and support I'll recommend
this model and dealership to all my foes and enemies.

Kindly advice me on action I should take as it has became a pain for
me. If at all my complain cannot be resolved. Do I have an option to
move consumer court.

My bike details are:

Engine no is KC12EDCGE04085
Frame no. MBLKL12EECGE01323.

Now My Question will you resolve the problem????????

Regards

Neeraj Sharma
Mobil: [protected]
Email Id: [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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