[Resolved]  Motorola — all the apps crashing

Address:

Hyderabad, Andhra Pradesh, 502205

My moto g4 play has started malfunctioning from last thursday morning. It came out of nowhere. All apps started crashing one after the other and messages displaying like "map has stopped working", "messages has stopped working", "youtube has stopped working" even one message reads "google service framework has stopped working". Then phone starts its reboot cycle like in every half minute it restarts automatically made it completely unusable. The only way i could stop the process and switch off the phone is remove the battery. Then i went to the authorised motorola and lenovo service center. They initially told me it is a software problem but i suspected there must be a hardware problem. They kept the phone for 3 days and then called me to collect it as it is repaired. But little did i know that they made it even worse. When i switched on the phone the first message that popped is "google has stopped working". This is frustrating to say the least that the only thing the service center did was load the android 7.1.1 instead of 6 and give it to me. Hell i could have done that myself. Now nothing is working in the phone again and all the apps are crashing again. Remember i am talking about google apps only forget about any other downloaded from playstore. The google chrome browser is not even opening. Wifi not working at all which was fine before. Thank god the phone still have one month warranty otherwise i will be screwed.

I want my complete money return nothing else not even replacement. The thing is i don't trust motorola now at all. I have visited the service center already thrice and each time the travelling cost is 120 rupees along with 4 hours of time waste and tiredness. Do motorola think its consumer has so much vele time to waste?

Again complete moneyback nothing else and of course don't want to waste my precious time visiting any service center. You can ask the customer care that is mobi-quest, kukatpally, hyderabad.

Below i am providing the invoice.