[Resolved]  Motorola C168 — moto x style mobile repair under warranty

Address:403401

Hello

I had submitted an moto x style mobile for repair which was under warranty. I was facing problem with touch issue, so i submitted my mobile to authorized moto service center in mapusa - goa with reference number srptso[protected] on 5th october 2017.

Around first week of november i got acall from service executive of motorola mr yashdera saying i will get my mobile back repaired or i will get a new mobile (Moto g5 plus 32 gb) since it is under warranty.

Till now i hav not got my mobile back
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Dec 31, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Motorola Mobility Customer Care's response
Hi, vj2087.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Complaint comments 

Comments

I bought the moto z2 play on Diwali (19 Oct 2017) with the scheme..i.e. 50% off on the mods..
accordingly i bought the mods (Speaker, Battery) paid the money in advance...as the seller promised me to deliver in 2 days
what should i say guys...
India main sab chalta hai...
Motorola Mobility Customer Care's response, Nov 29, 2017
Verified Support
Hi,

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
My mobile has charging pin issue.. I gave it to moto service center at nellore before 1week.. I didnt get any respinse from them
I have handed to bm gadget services, pune on 4/10/2017. It is warranty period. They informed that problem is with mother board. Not receive part from company. It cross over almost 50 days. I am getting same answer. My job no. : srpun[protected]. Pl. Reply and do the need full

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