[Resolved]  Motorola — case id[protected]

Address:Latur, Maharashtra
Website:<[email protected]@motorola.com>, [email protected]@motorola.com;motor

Dear sir,
First of all i am unsatisfied of moto customer service, i had purchased
Moto g 4 january 2017after 5 to 6 months my mobile continue switch off. I
Was deposited my handset at latur service centre. They we're gave me manual
Job sheet & not reply for 5days i had booked online compliant for repair my
Handset. They told me battery issue. For replace battery they wanted charge
Rs. Three thousand, i saw manual of moto g no charge for battery replacement
Up to one year, they were returned my handset temporary repair.in few days
Another sound created again i came at service centre. They were replaced
Duplicate touch pad & not found screws of handset they told me for speaker
Net issue. They ordered net but not sent from main office, two months for
Change speaker net assured me but no any kind of response. Then i thought i
Submit my handset moto g main service centre pune, they refused to collect
My handset because of bad condition of mobile. They refused to collect, on
Online compliant at pune they received my handset & told me replaced
Duplicate parts, said me submit handset at any mobile centre, answered in
Warranty why i am repair my handset. At pune same insidence they repair
Handset temporary still my handset totally ruined, not replace my handset.
Warranty gone because of service centre who responsible,??? Many many
Times i did compliant no anyone response from higher authority or customer
Service most customer irritated.
Unsatisfied customer...
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Dec 26, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Motorola Mobility Customer Care's response
Hi Kastubh,

Apologies for the inconvenience caused.

We have escalated your concern to the relevant team.

Someone from the team will get in touch with you.

Regards,
Gagan

Lenovo-Motorola Social Media Support
Nov 16, 2018
Updated by Kau Deshpande
Dear sir,
Still date no any progress, I don't withdrawal my complaint also complain Prime Minister Modiji and not receive my handset from service centre
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