[Resolved] Motorola — case id[protected] | |||||
Dear sir, First of all i am unsatisfied of moto customer service, i had purchased Moto g 4 january 2017after 5 to 6 months my mobile continue switch off. I Was deposited my handset at latur service centre. They we're gave me manual Job sheet & not reply for 5days i had booked online compliant for repair my Handset. They told me battery issue. For replace battery they wanted charge Rs. Three thousand, i saw manual of moto g no charge for battery replacement Up to one year, they were returned my handset temporary repair.in few days Another sound created again i came at service centre. They were replaced Duplicate touch pad & not found screws of handset they told me for speaker Net issue. They ordered net but not sent from main office, two months for Change speaker net assured me but no any kind of response. Then i thought i Submit my handset moto g main service centre pune, they refused to collect My handset because of bad condition of mobile. They refused to collect, on Online compliant at pune they received my handset & told me replaced Duplicate parts, said me submit handset at any mobile centre, answered in Warranty why i am repair my handset. At pune same insidence they repair Handset temporary still my handset totally ruined, not replace my handset. Warranty gone because of service centre who responsible,??? Many many Times i did compliant no anyone response from higher authority or customer Service most customer irritated. Unsatisfied customer... Was this information helpful? | |||||
Dec 26, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||||
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