Motorola — mental harassment and faulty product | |||
in last two months i had become a man with fastest changing emei no of moto x, bcoz motorola believe changing motherboard is a solution to every problem from autorotation to touch problem to echo problem in voice and of cource to app crashes.. and its my 3rd mother[censored]INGboard the only pain company not give to me was that all other pains were free of cost... i am not going to explain it again but anybody interested can see attached photos which include screenshots of my chatting with world class customer service... which was another big pain in my .. counting still continue but it has been more than 20 times i visited my nearest service center(inspite of the fact that i have 8am to 5pm daily college and i am writing this ignoring my tomorrow exam), chatted more than 3 times with online support, and cant forget those hrs i waste calling more than 60 times on helpless num=[protected] repeating same problem 100 times out of which 3-4 calls were fruitfull... bcoz the person to whom my case was escalated always had a excuse not to get to my call [i complained of him 2 weeks back but still the same (proof-screenshot attached)] and at the end of every call what i get is 72 hrs long false promise of getting a back call.. i dont hv personal grudges, not with motorolla and with any of the person involed and even dont want any harm to them.. but it hurts when your problem is still unsolved after bearing all this..since my semester is almost over and i have beared a lot last favour i want from motorolla is plz give back my RS18000 back and take away your device... Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
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