[Resolved]  Motorola — mobile display is not working properly

Address:

Agra, Uttar Pradesh

Dear sir/madam My Mobile Screen is damaged within warranty period. I purchased MOTO E(BLACK) vied Order ID no. OD[protected] dated 15/05/2014 through flipkart. A sudden crack came on the screen automatically. earlier it was small crack which has increased slowly over the time and now screen is totally damaged and I am not able to operate the phone at all. This happened within a period of four months of purchase, which is not expected from motorola's product. And the worse thing is that, when I contacted to Motorola's service center M/S media house sanjay palace agra they said for the replacement of the screen I need to pay a sum of rs 2000/- . As per my understanding, the screen should be replaced/changed without any amount when it is under warranty. The problem was in your product why I need to suffer for this. You are requested to instruct to M/S media house to replace my mobile screen or the complete set if required at the earliest otherwise i'll file a case against you in consumer court.