[Resolved] Motorola — mobile goes in dnd mode when headset is inserted

Niks7867

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411046

I have recently bought moto g5plus 2 months ago. While inserting headset mobile goes automatically in do not disturb mode. Even after removing it again goes in dnd mode. This happens while i'm traveling. Even after updating the android issue still exist. This has happened to my friends. Please check as soon as possible and resolve it or i will return the mobile. It's definitely seems to be a hardware issue

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Dec 18, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Motorola Mobility Customer Care's response Hi, Niks.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support