[Resolved]  Motorola Mobile Phone — damaged product and misbehave of moto service centre at puri

Address:

Puri, Odisha

I, padarabinda kar, a citizen of dist. Puri, state - odisha have purchased moto g5 s plus on 7th october from amazon. Initially it shows charging problem. After 15 days o[censored]se i saw the headphone slot was not working properly. It creates a noisy sound whenever i put the earphone on. So i immediately went to moto service centre which is located at puri on 24th november. They said the phone has motherboard issue and it will solve within 2 days and mobile will handover to me on monday. Thereafter i daily enquired about the status of my mobile from their side always the same answer it will take two more days in a very rude manner which is not acceptable at any circumstances.. After being harassed for 10 days by not using my mobile, today on 2nd december i again went to the service centre and told them to handover my mobile without solving the issue. Bt they refused to handover my phone by saying i have to come the service centre at 6.30pm. When at 5.45 pm i have reached the service centre the service centre had already shutdown and the employee who told me to come at that particular time they even didnt listen a single word. I had purchased the phone. I have all the rights to use it.. And in any means i cant tolerate the misbehaviour from your side. I have done the biggest mistake by purchasing the moto phone, the worst product and worst service i have ever seen in my life... The company cheated me by selling the damaged product. Shame on you and your service...