[Resolved] Motorola Mobility — about the delay in claiming warranty for their product | |||
Sir i am facing this problem of almost from last 4 months. When i lodge a complaint through this site, they contacted me and ask about the product condition, its invoice and the seller where i bought. After getting all of these details, their associates simply said that they will escalate the problem to their higher authorities. And they also said, i will get the call from their associates in future. Till now i didn't get any calls from them or any emails. They simply fooling the customers. Moreover they are saying that they support only smartphones and its accessories coming with the box not separately purchased headset. My product is motorola verve loop plus bluetooth headset which i bought it from amazon.in. My question is this if they aren't support their some product why should they sell it in india. I was so vex of these problems that no one is giving me the solution for this about last 4 months Was this information helpful? | |||
Oct 30, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Motorola Mobility Customer Care's response Hi Ramakrishnan, Greetings from Lenovo-Motorola! We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post. Regards, Motorola Support | |||
 2 Comments | |||
Comments
I'm update my g5s plus mobile yestersday in version 8.1 orio. but since battery life is very bad and poor. High percentage of battery drainage. And loudspeaker quality in orio update is so bad. so please improve and new update send me early.
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1939
Pending
0
Resolved
1021
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002