[Resolved]  Motorola Mobility — authorised service centre are ignoring my problem

Address:756100

I am from bhadrak odisha, india
I own a motorola g5s and i bought it before 3-4 months.
But due to some problem the camera stopped working so i went to the service centre which is in nayabazaar bhadrak...
They kept my phone for 4 days and returned me by giving a worst reason i told ok no problem but the condition was so worst that the display was no fixed properly the sim slot was not there and the flash light was not working... And now when i am telling them to fix my problem... Reply from them is... We are not responsible for this we don't know about this...
So it's my humble request to solve my problem.. Otherwise i will file a case against them...
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May 6, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Motorola Mobility Customer Care's response
Hi Sheikh,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support
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