[Resolved]  Motorola Mobility — bought a new phone and its not working properly.

Address:

560103

I have bought moto e4plus on[protected]. I started facing issues like
1. Suddenly phone flickers and display goes off. I need to go to meta mode and switch it on again.
2. Censo doesnt work. While making a call, with my cheek touching the mobile screen, it goes on hold or loud speaker gets on.
3. Sim 1 slot network is not consistent. I all possible network sims like vodafone, jio, airtel but sam eproblem persists.
I went to a service center in marathallii. They reported that my sim2 slot is damaged and they will charge for all the services. I old sim2 slot is fine and i dont have any problem with. They took my device and told that they will do the estimation. Next day went and saw the report they have written that it has dent, scratches and physical damage is done. Which is actually not. I have taken my phone back since i know that they want money nothing else. I need my phone to be replaced or do the repair. They told that sim2 is damaged. What if i got the faulty piece from he vendor it self. They didnt agree for it. I am not the only one who s facing this. Once the device is given they come up with all new problems.