Motorola Mobility — cheating and misleading customers

The people are cheating on customers trust on the brand. When i had been to claim my warranty against the defect in the cell as is was under warranty the staff are misguiding me saying that your cell has dents and the screen has crack on it when i asked them to show me the crack they r showing me the dent on the top edge of the metal body and starting that youll not be able to claim the warranty as your product has dents and cracks but my cell nowere has any sort of cracks but my charging port was damaged but i told them that i'm ready to pay for the mistake happened from my side but they were they were you'll not b able to claim any warranty on this product if you want to get it repaired you'll have to pay around 15600 + gst. Is there any plant on which we can grow money naah it's our hard earned money i don't wanna get cheated if my problems is not resolved i'll be filing a case against the same