[Resolved] Motorola Mobility — damaged mobile

nikhil2000

from Hyderabad, Telangana

Address:	560034
Website:	www.Flipkart.com

Im order moto e4 plus after i used the sim slot is not working then i gon to service center but they are telling it is phycial damaged so we cant do any thing but i have warrenty card also then they told amount have to pay rs 8000
So i request to take any action on them plz
They wasted my 10000 rs

I hope this consumer complaints can help me out

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Jan 3, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

Motorola Mobility Customer Care's response Hi, Nikhil.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Dec 04, 2017

Updated by nikhil2000 i am order a moto e4 plus on 24/08/2017 on (flipkart) after delivered i insert a sim but after in mobile sim is not working then i gon to motorola service center they told it is physical damaged and amount have to pay rs 8000 to 10000 then i told them i have my warrenty card also no warrenty will not work for this ad ask money how do i no sir that it is physical damaged or not (replace my mobile or refund amount i lost my 10, 000 rs sir plz help me out plz) because they are not repairing my mobile

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Comments

Dileep bunny

from Chennai, Tamil Nadu

I forgot password went to motorola service centre they told that they need to change softare but while changing software they spoiled my mobile and they told that they not do and try in out side mobile shop.the way of reponding also very bad very worst centre .