[Resolved]  Motorola Mobility — Delay of my product servicing

Address:Indore, Madhya Pradesh, 452001
Website:[email protected]

Dear sir/ma’am,

I would like to inform you that there is a problem in my hand set and my set in under warranty. So, i have submitted my hand set to my nearest motorola authorised service center. My job sheet no is srgjr[protected] and imei no is [protected]. As per the instruction of service center, they said that my hand set will be repaired within 15 working days. I call them after 15 working days they said that my phone is not repaired because company did not send them repairing parts. Till this day i. E. 14th june 2017 i haven't received the phone back as the service center keeps giving excuses and delays the delivery everytime.
I have send an attachment of job sheet for further details.
I would like to request you that kindly take action and solve my issue as soon as possible.

Thanks
With regards,
Kartikey setpal
Mob. [protected]
[protected]
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Aug 25, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Motorola Mobility Customer Care's response
Hi Kartikey,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
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