[Resolved]  Motorola Mobility — discharge of battery

Address:

New Delhi, Delhi, 110064

This is to inform you that am one of your customer from the last 3 years. I have purchased the mot x play through flipkart on 19.10.2015, now the last 3 months onwards battery is automatically discharged, every day i put fully charged the battery, in the evening 60% of the battery was discharged/switch off automatically. So i am visited your authorized service center delhi (The cell point, b1/517a, jankpuri, 110058) on 04.01.2018 for checking. The engineer saying to replace my battery and software update to solve my phone problem, and also said due to out of stock the battery you have to for 2 days. Finally am agreed for that and i made half advance payment also for urgent formalities. This phone gives me a lot trouble from the last 3 months, but after a regular followups today (09.01.2018) the cell point executive told me wait for 2 -3 days also, if it is not received you will get refund the advance amount. This was the poor service offered from your end after waiting battery replacement from the last 5 days.
Kindly see my problem and revert back immediately