[Resolved]  Motorola Mobility — handset

For the last atleast 8 months having problem even for using the same for 5 minutes.Either it would automatically dial a number, would noy allow to accept calls/nor allow to call.Even opening the handset i.e using the password too difficult.

Avery very bad Handset by Motorola make 2016

And their service centre in Mysore too is not upto the mark. I was surprised that while handing over the Handset for checking and identifying the issue, they ask the customer to sign a form which states in the end that 'The handset has been returned back after rectifying the issues.'

Also they are charging Rs 300/- for checking a handset issue though the receipt states Rs220 to Rs 300 but i feel all are being charged Rs 300/-. An exorbitant charge, keeping in mind that an issue with a handset is mostly because of the faulty function of a handset and not because of the end user
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Jul 30, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2018
Motorola Mobility Customer Care's response
Hi Subhash,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Jun 16, 2018
Updated by jollysubhash
I have your handset for the last two years and since the beginning it has isssues liking jumping, dailing on it's own and slowly now the situation is so bad that for even a single minute i am unable to use it without repeatedly shutting it down as opening, accepting calls, making calls, every thing is very very cumbersome. The local office told me verbally that there is touch screen issue and so the problems in it's functioning. I bought this lot of expectations but now i rue my decision
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