[Resolved] Motorola Mobility — hardware fault

Suresh Randhe

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411027

Hi team,

I have provided phone for repair to sara service center pimpri pune. They informed that my phone is completely dead and will not be repaired. When i checked my phone at home it is on and i have inserted sim and i am able to call on that phone. Now service center giving excuse that we have tried but phone was not responding. Even now also my custom ringtone is ringing on my phone.
Lenovo/moto customer care looting customers and company also don't care about it.

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Jul 30, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Motorola Mobility Customer Care's response Hi Suresh,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support