[Resolved]  Motorola Mobility — Making fool

Address:110086

Hii
I m Rahul kb [protected], [protected]
I m useing a moto g4 plus mobile.
purchase date 12/jun/2016 this is in under warranty
IMEI no. Is =[protected]

This phone was not working good. I was suffering with phone charging, battery over heating and backup, Display problem. I went to service centre and told about all those problems. But when executive seen my phn she told me may be phn hd liquid because a indicator is showing red (my phone never meat with liquid ) but when she open my phone. nothing was like that no liquid found in mah phone and she took my phone in under warranty service. And after some days. When I recive my phone back they told me they changed motherboard in mah phone. And I got mah phone back. But after 2-3 days I seen same problems ( in battery and display, hanging ) again. But when I went again to service centre. Again they told me indicator is red but my phone never meat with any kind of liquids even executive admit that and nothing found on my phone the indicator was already red . Now they making me phool with a bloody red colour they saying this is an indicator.

Now I want to get back my money I don't want to use product of this 3rd class company. They are seriously Cheaters...
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Apr 1, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Motorola Mobility Customer Care's response
Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Complaint comments 

Comments

I purchase moto g turbo in previous year. the phone was repair 4th times in 6 month in warranty and now this time the phone show same problem. i told all time in service center replace my phone but they do not replace. i request to you please replace my phone and take some strict action for the company.
Motorola Mobility Customer Care's response, Feb 23, 2017
Verified Support
Hi Gopal,

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Regards,
Motorola Support

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