[Resolved] Motorola Mobility — missing options in mobile | |||
I have a chromecast device in my home i could not able to connect the cast screen. Because in my motorola e4 plus smart phone there is no facility to connect.in most of the lower end models of motorola phone this facility is available. We have downloaded some of the application to display the cast screen but it was failed. Could you please register this as a complaint and do needful. I contacted the motorola team regarding this what they are informing me is this feature has been removed by google from android marshmallow version. Whereas moto phones which are running with nougat are also having this feature. So moto is simply bluffing its customers. Please give us the direct casting option. For reference please find the screenshot attached. Was this information helpful? | |||
Apr 26, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Motorola Mobility Customer Care's response Hi Kanth, Greetings from Motorola! Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post. Thanks Motorola Support | |||
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