I had purchased moto gxt 1557, imei no_[protected] on 20_06_16from akshita gifts & greetings vikas bazar mathura, it was not in working order in feb 17 resulting i went to akshita gifts and greetings to ask service center. They took phone from me and assured for with in one week but it was not given. They given me a customer information slip where customer name was ramesh sharma they tools me that we send ramesh sharma to agra service center. Till date they assured me for next two days. On 17/04/17 they gave me an another moto service record but refuse to give my mobile and told me to seek help from consumer court. I don't have any option to get my mobile which was committed for one year warranty.
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May 20, 2017
Complaint marked as Resolved
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Motorola Mobility Customer Care's response Hi kaushal,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks Motorola Support
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