[Resolved] Motorola Mobility — mobile not repaired or replaced

aseem1988 pasha

from Bengaluru, Karnataka

Address:	560036
Website:	www.motorola.in

Gave a phone to repair as it was in warranty said it will be done in 15 days till now 1 month 22 days almost 2 months over still not receive my phone they said they will replace phone even failed to give that every time i call one week time another week time only this i am hearing job or sheet number of moto is srbbg[protected] pna and even customer service does not respond they promise a call back but never what kind a customer service we paid 40000 for mobile no respect or value to customers please help to get my phone

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Dec 28, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

Motorola Mobility Customer Care's response Hi, Aseem.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post. However, we have escalated your case with our concern department.

Thanks,
-Motorola Support