[Resolved] Motorola Mobility — mobile phone hanging problem with a warranty period but not a short out after 4 time visiting service center & provide a replacement

Gautam Karmakar

from Dhanbad, Jharkhand

Address:	Dhanbad, Jharkhand, 826001
Website:	Motorola.in

I have purchased a mobile moto e4 plus though filpkart on 28/10/2017. But hand set after 15 days has problem automatically display blank.. I have visited your service center in dhanbad (Jharkhand) 4 times at but problem has been not shortout at a till date.. So plz look into this matter in serious basis. I have requested you please replace my hand set at any cost.. Either i have helping consumer office and filing case against you..
I have attached invoice copy..

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 3, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Motorola Mobility Customer Care's response Hi Gautam,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support