[Resolved] Motorola Mobility — moto e3 power charging issue

Anchal Baranwal

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110096

Myself anchal baranwal (Email id: [protected]@gmail.com) i bought moto e3 power in april and now it has charger issue. I went to service centre in laxmi nagar 'motorola lenovo authorised service center' wa-88 but customer executive said that there is moisture detected in your charger cord pin and mobile jack so it comes under physical damage and no warranty for that. But what we can do if get automatically moisturize or not. If it comes under warranty where we have to go. Even they ask for money for replacement. I am totally disappointed. Please take action on this issue.

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Sep 26, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Motorola Mobility Customer Care's response Hi Anchal,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support