[Resolved] Motorola Mobility — Moto g plus, 4th gen

kavi.chaudhari87

from Mul, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	www.motorola.in/home

I have purchased Moto G plus, 4th Generation phone. My phone is under warranty period. I have already shown that to the service center. Got response like liquid damage. But there is no issue related to water because I haven't thrown it in the water and not even water symptoms found in that. I want to repair that phone or provide a new one. Complain code: C0019. Problem code: P0044. Service Center: PTS-289-Technotronics Technologies. Record no: SRPTS[protected] Issue date:23/5/2017

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Jul 8, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Motorola Mobility Customer Care's response Hi Kavi

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Regards,
Motorola Support