[Resolved]  Motorola Mobility — moto g3 handset damaged by, authorized service center at kphb hyderabad

Address:Hyderabad, Andhra Pradesh, 500072

One of my mobile sims suddenly stopped working and i gave it to replace the sim tray. Except that everything else was in perfect condition. Initially they confirmed it would be done within 30 mins. After handing over my cell, they said, something went wrong and reported a short circuit during the sim tray change process. Then they kept the mobile with them for three days. After multiple follow ups, they handed over my mobile back to me today with at least two additional defects that i found so far.
1. A portion (Near o, p, m, 9) of the keyboard is mistyping
2. Flash of the camera not working

Finally i figured out, the original issue was with sim and not with the sim tray.
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Dec 21, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Motorola Mobility Customer Care's response
Hi, Ram.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Complaint comments 

Comments

Now, my mobile's display is completely gone... The servicing center has rendered my phone utterly useless.

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