[Resolved] Motorola Mobility — Moto g3 mobile not booting
This is Sudhir.I bought new phone moto g3 on 20th oct 2015.I raised a complaint due to some heating issue with mobile on with in the week when i purchased the mobile to flipkart.Flipkart customer care people has given a solution but that problem was solved but not resolved exactly.still i used the mobile but after 4months meas last month i got a problem again with phone the mobile rebooted automatically but not recovered totally it stuck inbetween and its not opened due to some technical problem.I went moto service center at marathalli in bangalore name is B2X authorised service centre i showed my mobile technical problem they said its a technical problem but still we are not able to do you have to change mother board like that they said.I asked them but why should i change the mother board its technical problem.Then they dint given any proper answer they said we are not going to cover any thing if you want to change your mother board change otherwise we are not give any responsible for that.
Please help on this i am now helpless.I lost 12000 rs for.
my invoice number is: wfld[protected]
Thanks and Regards,
Complaint marked as Resolved 2016-08-25 03:17:55
[May 12, 2016] Motorola Mobility customer support has been notified about the posted complaint.
Verified SupportMotorola Mobility Customer Care's response May 17, 2016
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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