[Resolved]  Motorola Mobility — Moto g3 mobile not booting

Address:560045
Website:www.Flipkart.com

Hi,
This is Sudhir.I bought new phone moto g3 on 20th oct 2015.I raised a complaint due to some heating issue with mobile on with in the week when i purchased the mobile to flipkart.Flipkart customer care people has given a solution but that problem was solved but not resolved exactly.still i used the mobile but after 4months meas last month i got a problem again with phone the mobile rebooted automatically but not recovered totally it stuck inbetween and its not opened due to some technical problem.I went moto service center at marathalli in bangalore name is B2X authorised service centre i showed my mobile technical problem they said its a technical problem but still we are not able to do you have to change mother board like that they said.I asked them but why should i change the mother board its technical problem.Then they dint given any proper answer they said we are not going to cover any thing if you want to change your mother board change otherwise we are not give any responsible for that.
Please help on this i am now helpless.I lost 12000 rs for.
my invoice number is: wfld[protected]

Thanks and Regards,
Sudhir
[protected]
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Aug 25, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
May 17, 2016
Motorola Mobility Customer Care's response
Hi Sudhir,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.
Complaint comments 

Comments

Motorola — phone charging is completing very fastly

Phone charging is completing is very fast.i buyed the phone on14may.its not completed 10days charging is overing very fast

Motorola — regarding the charging & battry backup

i have purchase moto g2 on 10 th may 2015, but from the date of purchase the battry backup is so less as compaire to moto g 1 & it took long time for charging also

AUTOMATIC SWITCH OFF

THIS PHONE IS PROPER WORK BUT HIS AUTO MATIC SWITCHED OFF I AM CONNET THE CHARGER BUT NO RESPONCE SO PLEASE SOLVE MY PROBLEM
My moto mobile( 15K ) after using of 22 months its fully (cannot use)not working. Restart automatically every movement..mother bord issues...customer support they will say only "warranty period expired"
I have loss the money 15k such a short period..so people think before to buy this Motorola/Lenovo product.

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