[Resolved] Motorola Mobility — moto g4 plus charging wire has stopped working.

aditijaiswal269

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Phone is not getting charged by the turbo adaptor. Wire of the charger gets loose or stops working. Also i tried using 6-7 different wires but due to turbo charging it does not support the wire from another company.

I even bought original wire from service centre of motorolla of rupees 600 but it has stopped working in a week. I have replaced it but, it has again stopped working.

I would request you to give a solution since its not possible spend so much of money on chrging problems.

It has been really dissappointing for me and i would also not recommend to buy any product from this company if problem is not sorted sooner.

+1 photos

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May 13, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Motorola Mobility Customer Care's response Hi Aditi,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support