[Resolved] Motorola Mobility — moto g4 plus repair

amitsn004

from Delhi, Delhi

Address:

110045

I did bought moto g4 plus aug 2016 amount 14999. From amazon.in. Now that phone battery charging jack is not working. That jack has a problem. I visit motorola service center at janakpuri branch. They said" you have to pay 7500 to repair this jack. Saying the motherboard also will change but my phone is completely okay. I think that intent is wrong. Please take strict actions. I am happy to repair my phone outside local repair store. But they dont have enough equipment.

My contact number. [protected]. Now not working because my phone has a problem.
Address: wz-680, st. No. 27, sadh nagar-2, palam colony. New delhi-110045

I want to repair my phone only anyhow.

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Nov 27, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Motorola Mobility Customer Care's response Hi, Amit.
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks,
-Motorola Support