[Resolved] Motorola Mobility — moto m charging issue

rvnshiva21

from Delhi, Delhi

Address:

600075

The moto m device which am currently using it not all getting charged. The original charging cable was having the issue and i replaced it with a new one. But still it is doing the same.

Have been facing this issue for for than 6 months and my device is not more than 1 year old.

Am unable to charge this device anymore and the device is usable now.

This seems to be a repeated issue with moto m across most users and so far we haven't received any solution from the company perspective.

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Mar 3, 2018

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Motorola Mobility Customer Care's response Hi Shiva,

Greetings from Motorola,

We are sorry to hear about the reported issue. We certainly help you to resolve your phone issue. Hence, We would like to know more about more details.Please send us your details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support