[Resolved]  Motorola Mobility — moto m warranty void issue

Address:303603

Hello sir
I bought moto m on june 2017.
Two days ago my phone dropped in bathroom and got some wet.
I was shutting down immediately and not power on until two days. After two days i'm trying to start my phone but it's just vibrate and not charging.
I went to motorola service center there was a madam she said your phone had liquid inside so your warranty has been void now.
I saw some youtube video air new about motorola m is water resistant but the hell to service center they said me to pay 70percernt of total cost to repair it's motherboard.
If it's not water resistant then why you shown up.
Now i felt so much regret to buy moto m that's my biggest mistake.
I want to repair my phone in warranty..
Regards
Pawn khatnawalia
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Dec 18, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Motorola Mobility Customer Care's response
Hi, Pavan.

Water-resistant and waterproof are not the same. We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Akhil
Verified Support
Nov 17, 2017
Motorola Mobility Customer Care's response
Hi, Pavan.

Water-resistant and waterproof are not the same. We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Akhil
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