Motorola Mobility — Moto x4

Address:

Thaltej

Dear Sir,
I was facing issue of mobile Moto X4 which I purchased from Amazon on 22.08.2019 got switch off while running so I went to the Lenovo Moto Service center (14/06/2021) (ODYSSEY TECHNOLOGIES, FF-115, Gala Empire, Opp Doordarshan Center, Nr JB Tower, Thaltej, Ahmedabad - 380055), they have told me the problem of battery so they changed the battery and phone handover to me on 17/06/2021 and then after 2 days the problem of battery draining quickly problem coming then I again handover the phone to service center (26/06/2021) then after inspection they return (29/06/2021) the phone and the amount I paid for the battery replacement and told me that the phone can't be repaired by us because we don't have the battery of same specification, then I handover the mobile to a local mobile repair shop on 05/07/2021 and he told me to change the battery but when he starts working on it the battery got blast and major accident takes place, so i request you to please take action to resolve my issue as soon as possible. I want a new phone in replace of the blast phone due to which i face danger.
I am attaching the evidence pics and a video.

With Regards,
Jigar Sharma
[protected]